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PRIVACY

🔒 GMG Training 121 Limited – Privacy Policy

Last updated: 5th December 2025

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1. Who We Are

This Privacy Policy explains how GMG Training 121 Limited (“Training121”, “we”, “us”, “our”) collects, uses, stores, and protects your personal information.

  • Legal name: GMG Training 121 Limited

  • Registered address: Unit 1, M50 Business Park, Ballymount, Dublin, Ireland

  • Email for privacy enquiries: admin@training121.com

  • Data Protection Officer: Gary Biggs

We are committed to protecting your privacy and handling all information securely and responsibly.
 

2. What This Policy Covers

This policy applies to:

  • Our website training121.com

  • Our mobile apps (iOS and Android) provided through Glofox

  • Our booking and membership system (Glofox + Stripe)

  • Our eBook store (Wix + Stripe)

  • Our WhatsApp groups

  • Our marketing systems (Mailchimp, Meta Ads, Google Ads, ManyChat)

  • Any new features added in future, including our remote coaching platform

It covers both parents/guardians and children whose data you provide to us.
 

3. The Personal Data We Collect

We only collect information needed to run our training services safely and effectively.

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3.1 Information about Parents/Guardians

  • First name and last name

  • Email address

  • Phone number

  • Date of birth

  • Marketing preferences

  • Payment information (processed securely by Stripe)

  • Booking history and attendance

  • Communications with us

  • Technical data (IP address, device type, browser, app usage)
     

3.2 Information about Children

Provided by parents/guardians only:

  • Child’s first name and last name

  • Child’s date of birth

  • Any relevant health information you choose to share with us

    • This is optional and only collected when you actively provide it.

We do not collect a child’s phone number or email address.
 

3.3 Health and Special Category Data

Sometimes parents share information such as:

  • Allergies

  • Injuries

  • Medical considerations

We only use this information to ensure safe participation in training.
We treat it with extra care, as required by GDPR.
 

3.4 Technical & Analytics Data

Collected through tools like Google Analytics 4 and Meta Pixel:

  • Device information

  • Browser type

  • IP address

  • Pages visited

  • Time spent on site

  • Interactions with ads and campaigns

This helps us improve our website and understand interest in our services.
 

3.5 Payment Data

Processed by Stripe via Glofox or Wix:

  • Card details (we never store these directly)

  • Payment method

  • Purchase history
     

4. Why We Collect Personal Data

Under GDPR, we must explain how we legally use your data.
 

4.1 To Provide Our Services (Contractual Need)

We use your data to:

  • Create your Training121 account

  • Create child profiles

  • Process bookings, payments, and memberships

  • Contact you about your sessions

  • Keep children safe and supervised

  • Manage schedules, attendance, and updates
     

4.2 With Your Consent

We use your data for:

  • Marketing emails (Mailchimp)

  • WhatsApp groups

  • Video uploads (when applicable)

  • Optional health-related information you provide

You can withdraw consent at any time.
 

4.3 Legitimate Interest

To:

  • Improve our services and customer experience

  • Run analytics

  • Prevent fraud and protect security

  • Train staff and coaches

  • Understand which locations/services are in demand

We balance these interests carefully with your rights.

4.4 Legal Obligations

We keep certain information for financial, tax, and safety reasons.
 

5. How We Use & Share Personal Data

We keep your information private and only share it when necessary to run our service.
 

5.1 Sharing with Coaches

Coaches may access:

  • Parent first name

  • Parent phone number

  • Parent email

This is strictly for operational reasons (e.g., class changes, emergencies).

Children’s information is shared only when necessary for coaching delivery.
 

5.2 Sharing with Service Providers

We use trusted third-party providers to run Training121:

  • Glofox (CRM, booking, payments)

  • Stripe (payment processing)

  • Wix (eCommerce)

  • Mailchimp (email marketing)

  • Meta Ads & Pixel

  • Google Analytics 4

  • ManyChat (Instagram automation)

They only receive the minimum data required and must protect it under GDPR.
 

5.3 WhatsApp Groups

When parents join:

  • Joining is completely voluntary

  • Phone numbers are not visible to other members (advanced WhatsApp privacy settings are enabled)

  • You can leave any time

  • WhatsApp is a third-party processor, with its own privacy policy

These groups are used for operational updates only.
 

5.4 Partner Organisations

We do not share personal information with partners (e.g., videographers, clubs) unless required for operational or legal reasons — and always with your consent.
 

6. Children’s Data & Parental Consent


Because Training121 works mainly with children, we take extra care.

  • Parents/guardians provide all child information

  • Parents must approve:

    • Bookings

    • Feature use in the app

    • WhatsApp group participation

    • Marketing emails

    • Any footage uploads or video analysis

  • Children cannot create their own accounts

  • We never use children's data for advertising
     

If you want your child’s data removed, email admin@training121.com.
 

7. International Transfers

Some of our service providers (e.g., Google, Meta, Stripe, Mailchimp) store data in the United States or other countries.

We ensure international transfers comply with GDPR using:

  • Standard Contractual Clauses (SCCs)

  • Strong security and encryption

  • Privacy frameworks recognised by the EU
     

8. Data Retention – How Long We Keep Information

We keep information only as long as genuinely needed.
 

Parents & Children Accounts

  • Deleted after 36 months of inactivity
    (Many children return after breaks, so we keep accounts ready in case they return.)
     

Financial Records

  • Kept 6 years, as required by Irish law
     

Marketing Data

  • Deleted when you unsubscribe or after reasonable inactivity
     

Footage or Video Uploads

  • Deleted when no longer needed or upon request

You can request deletion of your data at any time.
 

9. Your Rights Under GDPR

You have the right to:
 

  • Access your data

  • Correct inaccurate data

  • Delete your data (“right to be forgotten”)

  • Object to certain processing

  • Restrict processing

  • Receive a copy of your data

  • Withdraw consent

  • Complain to the Data Protection Commission (DPC)
     

To exercise these rights:

📧 Email: admin@training121.com

We respond within GDPR timelines.
 

10. Security Measures

We protect your information through:
 

  • Encrypted payment processing (Stripe)

  • Secure logins through Glofox

  • Access controls for coaches

  • Encrypted storage and secure servers

  • Limited sharing of data

  • Internal staff training
     

No system is perfect, but we take every reasonable step to protect your data.
 

11. Cookies

Our website uses cookies to:
 

  • Make the site work properly

  • Improve your experience

  • Understand how people use our site

  • Measure marketing performance
     

You can manage or disable cookies in your browser settings.
 

12. Future Services – Remote Coaching Platform

We are developing a remote coaching platform that may include:
 

  • Video uploads

  • Player performance data

  • Messaging with coaches

  • Personalised training plans
     

All processing will follow the same principles in this policy, and parental consent will be required for minors.

A detailed section will be added when the platform launches.
 

13. Changes to This Policy

We update this policy when needed — for example, if we add new features or comply with new regulations.
The “Last updated” date at the top will always show the latest version.
 

14. Contact Us

If you have questions about this Privacy Policy or your data:
 

admin@training121.com
GMG Training 121 Limited
Unit 1, M50 Business Park, Ballymount, Dublin
 

We are here to help and will respond as quickly as possible.

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