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Training121 Membership & Credit Pack
Terms & Conditions

Last updated, December 2nd 2025 by Gary Biggs, Managing Director. These T&Cs are in full effect from December 2nd 2025.

GMG Training121 Ltd, trading as Training121
Company Registration Number: 723388 (Republic of Ireland)

These Terms & Conditions (“T&Cs”) govern all purchases and usage of Training121 Memberships and Credit Packs.

All participants (or their parent/guardian) must accept these T&Cs before accessing any Training121 service.

SECTION 1 — T121 MEMBERSHIP TERMS & CONDITIONS

(Applies to T121 Membership and T121 Membership+)

1. Definitions

 

  • Membership:

Recurring monthly subscription granting access to Training121 sessions and benefits.

 

  • T121 Membership:

Recurring membership that provides a fixed number of session credits each month for small group session access.

 

  • T121 Membership+:

Recurring membership that provides unlimited small group session access and premium benefits.

 

  • Session Credit:

A redeemable Training121 session (applies only to standard T121 Membership in the context of Memberships).

2. Activation & Duration

  • Membership activates immediately upon purchase.

  • Membership renews automatically each month unless cancelled.

  • Membership benefits apply only to the named participant and cannot be transferred.

3. Membership Types

3.1 T121 Membership

  • Provides 5 session credits per month.

  • Credits expire at the end of each monthly billing cycle and do not roll over.

  • Includes discounted rates for Training121 camps and clinics (10%)

3.2 T121 Membership+

  • Provides unlimited access to Training121 small group sessions.

  • Includes a higher-level discount for camps and clinics (50%)

  • Includes monthly personalised feedback.

  • Includes access to the T121 Members only WhatsApp Group.

4. Membership Cancellation

  • Membership (standard or +) may be cancelled at any time by emailing admin@training121.com.

  • Past membership payments are non-refundable.

  • Upon cancellation:

    • T121 Membership: All unused monthly credits are revoked immediately.

    • Membership+: Booking access ends immediately and sessions which are pre-booked beyond the final day of your membership will be cancelled. 

There is no minimum contract term.

5. Pausing Membership

  • Memberships may be paused for 14 or 30 consecutive days, once every 12 months. A pause on either membership can only be placed after the participant has held the membership for a minimum of 3 months.

  • Pause requests must be emailed to admin@training121.com.

  • Billing automatically resumes at the end of the pause period.

6. Session Cancellation Rules

Members must comply with the official Training121 Cancellation Policy.

Key points:

  • T121 Membership: Cancel up to 1 minute before a session to retain the credit.

  • Credits returned through cancellation still expire at month-end for T121 Membership holders.

  • Membership+: Unlimited booking access but must cancel with reasonable notice.

7. Credit Usage (T121 Membership)

  • 5 credits are issued monthly.

  • Credits cannot roll over, transfer, or be exchanged for cash.

  • Credits expire at the end of each billing cycle.

  • Credits refunded due to timely cancellation retain the same expiry date.

8. Class Access & Suitability

Training121 may:

  • Deny access to unsuitable sessions,

  • Recommend alternative groups, or

  • Reassign participants as required for safety or developmental reasons.

Participants/guardians are responsible for ensuring sessions booked are appropriate.

9. Failed Payments

  • Membership access is suspended if payment fails.

  • Credits (where applicable) become inaccessible until payment is resolved.

  • Membership+ users cannot book sessions until payment is resolved.

  • Repeated failed payments may result in cancellation of the membership and having no access 

10. Sibling Discounts

  • Sibling discounts are granted for Training121 Membership options. Please contact the team to recieve the code "admin@training121.com

  • Misuse of sibling discounts may result in:

    • Immediate account suspension, and

    • Owed balance due before access is restored.

11. Misuse or Breach

Training121 may suspend or cancel a membership for:

  • Misuse of discounts

  • Abusive or inappropriate behaviour

  • Repeated no-shows

  • Safeguarding concerns

  • Violation of Training121 or venue rules

12. Price Adjustments

  • Training121 may adjust membership pricing.

  • Minimum 30 days’ notice will be provided prior to any change.

  • You may cancel before the new price takes effect.

  • Continued use after the effective date constitutes acceptance of the new price.

No refunds will be issued in such circumstances.

13. Data & Privacy

All data is processed under GDPR.

You acknowledge your rights regarding how data is collected, stored, and used.

 

Please review:

  • Training121 Privacy Policy

  • Training121 Cancellation Policy

  • Training121 Child Safeguarding Policy

All can be viewed below in the final section.

14. Amendments

Training121 may update these Terms & Conditions at any time.
Changes will be communicated in writing and will apply to future activity.

​SECTION 2 — T121 CREDIT PACK TERMS & CONDITIONS

(Applies to all T121 Credit Packs, including seasonal or future pack types)

1. Definitions

Credit Pack:
A one-time purchase granting a fixed number of session credits.

Session Credit:
A redeemable Training121 session.

2. Activation & Duration

  • Credit Packs activate immediately upon purchase.

  • Credits do not expire, unless otherwise specified for a particular product.

  • Credits are assigned to the named participant and cannot be transferred.

3. Credit Usage

  • Credits are non-refundable, non-transferable, and cannot be exchanged for cash.

  • Credits may be used for any eligible Training121 small-group session.

  • Credits cannot be moved between accounts.

4. Session Cancellation Rules

Credit Pack Holders must follow the official Training121 Cancellation Policy (please see it at the final section)

 

Key points:

  • Cancel up to 1 minute before the session to retain the credit.

  • Cancellations at or after the start time result in credit forfeiture.

  • No-shows also result in credit loss.

5. Class Access & Suitability

Training121 may:

  • Prevent participation in unsuitable sessions,

  • Recommend alternative classes, or

 

  • Adjust class placement for safety or developmental reasons.

 

Participants/guardians are responsible for booking appropriate sessions. If you are unsure on session feasibility for you or your child, please contact admin@training121.com 

6. Sibling Discounts

  • Must be applied for each transaction on each child account. Please get the sibling discount code from the team by sending an email to admin@training121.com

  • Misuse will result in:

    • Account suspension, and

    • Required repayment of the correct balance before reactivation.

7. Misuse or Breach

Training121 may suspend or cancel a Credit Pack for:

  • Misuse of discounts

  • Abusive or inappropriate behaviour

  • Safeguarding concerns

  • Violation of Training121 or venue policies

Credits will not be refunded in such cases.

8. Price Adjustments

  • Credit Pack prices may change.

  • Training121 will provide a minimum 30 days' notice before changes apply.

  • You may choose not to purchase additional packs if new prices are unsuitable.

9. Data & Privacy

All data is processed according to GDPR requirements.

See our Privacy Policy, Cancellation Policy, and Safeguarding Policy for full details in the final section
.

10. Amendments

Training121 may update these Terms & Conditions at any time.

Changes will apply to future purchases and will be communicated in writing.

🔐 Important Links

Cancellation Policy 🔗 https://www.training121.com/cancellation-policy

Privacy Policy 🔗 https://www.training121.com/privacy-policy

Child Safeguarding Policy 🔗 https://www.training121.com/child-safeguarding-policy

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